Data and Privacy

Allens Industrials Products is committed to the Australian Privacy Legislation in the way we collect, use and disclose personal information. The information collected from you at the time you place an order will be stored in our secure database and is used purely to carry out your instructions and action your payment.

The information we collect and hold is the information you provide us when purchasing goods or services. This includes your name, address and contact details and any information derived from communications between us and you. The only personal information we collect when you use our website is what you tell us about yourself (eg. When you fill out an online form or when you send us an email). We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in the privacy statement. We will not use your information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your information:

  • To establish and maintain your relationship as a customer of Allens industrial Products Pty Ltd.
  • To provide the products and services you have requested from Allens Industrial Products Pty Ltd.
  • To administer and manage those products and services.
  • To answer your inquiry.
  • For direct marketing via email, specials on products, or services you have shown interest in.

If we contact you in this way without obtaining prior consent, we will provide you with the opportunity to decline any further marketing communications. If at any time you receive any communication from Allens Industrial Products Pty Ltd which you would not like to receive, contact us and we will remove you from our mailing list.

Third Parties

Allens Industrial Products may at its discretion use other third parties to provide essential services on our site for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

Allens Industrial Products does not share any information with third parties for any unknown or unrelated use.

Security

Allens Industrial Products Pty Ltd will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or in secure files.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When the Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at service@allensindustrial.com.au.

The internet is not always a secure method of transmitting information. Accordingly, Allens Industrial Products Pty Ltd cannot accept responsibility for the security of information you send to us or recieve from us over the internet or for any unautharised access or use of that information.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Changes to this Privacy Policy

It may be necessary for us to review and revise our privacy policy from time to time. An amended version will be posted on our website at www.allensindustrial.com.au we suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices please feel free to contact us.

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